Frequently asked questions
General
1. How do i pay?
We accept various payment methods, including Apply Pay, Google Pay, Grab Pay, Shopee Pay, Touch & Go E-Wallets and credit cards such as American Express, Mastercard, and Visa.
2. Are Uniorange hair dryers fully guaranteed?
Absolutely. We believe our products are the best on the market. If you disagree or are less than 100% satisfied for any reason, then you can simply send it back within 30 days for your money back.
3. How are you able to charge less than the other guys?
4. How do I change or cancel an order?
5. What does the 2-year warranty entail?
Basically, if anything goes wrong with your product AT ALL – we’ve got you. We’ll repair or replace anything that isn’t working like it should, to ensure that you are satisfied. For more information about our warranty, please click here.
Shipping
1. How much is the shipping fee?
2. How long does delivery take?
3. How do I track my order?
4. Do you ship to the PO box or APO/FPO address?
Return
What is your Return Policy?
If you are not fully satisfied with your product, or there is a problem with your purchase, we aim to rectify this as soon as possible. Please click here to see our return policy in detail.